Good afternoon Sir/Mam
My daughter Tejaswini enrolled in Byjus Akash for maths physics chemistry.PSID-[protected]
She is studying in 11th. Mr Pranav Prashanth phone no.[protected] mail id pranav.[protected]@aesl.in kept on convincing us to join for the above JEE courses and we also submitted all the things and done initial payment of Rs 48501 saying that classes for new batch will start from 5/7/2021 and said teachers from Medavakkam Akash will call you. Then he said new batch will start on 22.7.21. Nobody called us. He is also not responding. We were fully worried about our money.
After repeatedly calling Akash Medavakkam we came to know that Mr. Pranav has himself enrolled my daughter in Anna Nagar branch.
They said that only if payment from Akash Anna Nagar is received they will conduct classes at Medavakkam branch Akash.
The Anna Nagar Branch manager Ms. Abirami is very irresponsible and not sorting out the issues in time.From the branch they are saying online admission candidates through Byju’s are not given importance. Only direct admissions are taken care.
All these confusions are solely due to Mr. Pranav who was interested only in convincing candidates to join Akash and after payment he is not responding properly.
Already nearly a month gets over for which also we have paid the fees. If there is no proper response from your side, I request you to kindly refund our money.
Kindly have strict regulations over the admission officers and please regulate all the branches. They are not integratedly functioning rather they are isolated as Byjus separately and Akash branches separately. Even branches are isolated.
Please instruct Ms Abirami Branch manager Akash Anna Nagar Branch (ph. [protected] mail id: [protected]@aesl.in) to provide login access to the candidate immediately.
I came to know that only the branch manager is delaying. They are not considering Byju’s admission it seems so
Very very poor service from Anna Nagar branch.
Today IInd day classes are going on and the branch manager is reluctant to issue Microsoft teams id yet
But payment and all they are not compromising. Why should we compromise our class??
Are you compromising the refund amount. ??? or payment amount for two classes. no know. Not at all good