Good afternoon Sir/Mam
My daughter enrolled in Byjus Akash for maths physics chemistry.
She is studying in 11th. Mr Pranav Prashanth phone no.[protected] mail id pranav.[protected]@aesl.in kept on convincing us to join for the above JEE courses and we also submitted all the things and done initial payment of Rs 48501 saying that classes for new batch will start from 5/7/2021 and said teachers from Medavakkam Akash will call you. Then he said new batch will start on 22.7.21. Nobody called us. He is also not responding. We were fully worried about our money.
After repeatedly calling Akash Medavakkam we came to know that Mr. Pranav has himself enrolled my daughter in Anna Nagar branch.
They said that only if payment from Akash Anna Nagar is received they will conduct classes at Medavakkam branch Akash.
The Anna Nagar Branch manager Ms. Abirami is very irresponsible and not sorting out the issues.
All these confusions are solely due to Mr. Pranav who was interested only in convincing candidates to join Akash and after payment he is not responding properly.
Already nearly a month gets over for which also we have paid the fees. If there is no proper response from your side, I request you to kindly refund our money.
Kindly have strict regulations over the admission officers and please regulate all the branches. They are not integrated functioning rather they are isolated.