Acer India — Miserable service and Covid appropriate behaviour

Acer India Phone
+91 80 3940 8700
+91 804070 8700
Acer India Website
Acer India Address
“Embassy Heights”, 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India – 560025

I took my Acer Aspire Laptop whose keyboard stopped working within two years of purchase for repair to this Acer care centre.
I was appalled to see the functioning- one person with his mask on the chin and a peon type person without mask, attending to customers. At least 10 customers thronged up inside the small room – no social distancing, only two seating benches without any marking, no temperature check, no sanitization. After about an hour my turn came ( only three people before me cleared) and I was told after checking here and there that parts are not available.
I exposed mysel[censored]nnecessarily visiting the centre after discussing my issue with Mr Vikas Sharma..
The counter person took my phone and e mail and said will inform me when parts are available.This was on 7/7/21
Your websites are all non functional can not find customer care address or number-wherever one clicks the message one gets “Hmm we cant reach this page” Pl see attached screen shot.
I am still waiting.

Miserable service and Covid appropriate behaviour
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