ACT Fibernet — Bad Services

ACT Fibernet Phone
+91 72 8899 9999
+91 91 2121 2121
ACT Fibernet Website
ACT Fibernet Address
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India – 560010

Worst experience, I paid 3800 Rs and took connection in the month of Apr but from day one the internet dint work and i have raised close to 30+ complaints till Jun end but no use, In the last week of June customer support said there is a issue with power box, so they cannot solve the issue and suggested me to request for refund. So based their suggestion i sent an email requesting cancellation and refund but there was no response, they kept the connection live but cannot use internet/internet doeswork. Even after multiple complaints they neither refunded nor i could use the internet. after three months i received an email stating that i will have to pay bill amount around 800+, so i called customer care and explained/asked why i should pay, he respond saying even if internet doesnt work we have to pay. such bad and worst experince. customer support is trained in such way that they repeat same answer for all question and they close the ticket.

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