ACT Fibernet — Disconnection of my new connection request

ACT Fibernet Phone
+91 72 8899 9999
+91 91 2121 2121
ACT Fibernet Website
www.actcorp.in
ACT Fibernet Address
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India – 560010

Prospect Number :[protected]
Mobile number: [protected]
I had requested for a new connection 31/07/2021 and made payment of Rs. 3841.00. Immediately after a few hours I call up the sales agent (Manoj) and informed I would like to withdraw my new connection request. The agent then told me he’s requested for a refund to be processed and the accounts team will call you to take the details for the refund (why will they call me to to take the details when they already have it?) I have since been calling the customer care number but I’m unable to connect to them because the IVR says there is no account number linked to my number. And when I reach the sales team for the same they just disconnect the call.

Disconnection of my new connection request
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