ACT Fibernet — Fiber Cable Change (Cat6) Issue.

ACT Fibernet Phone
+91 72 8899 9999
+91 91 2121 2121
ACT Fibernet Website
ACT Fibernet Address
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India – 560010

I have upgraded my plan to 150Mbps. In that process I was promised to change my cable to cat 6 to get to actual speed requested.

I have done like nearly 200 follow up’s till now but the cable was never changed.

My 6 months plan got expired today I was charged for total amount. But I was getting only 90mbps.

After these many follow up I was help less.

Never seen such a worse process.

CUSTOMERs are like ### for you guys.. You don’t even know what CUSTOMER needs and how to solve it.

Serious a big shame on you. I’ requested for cancelling my connection.

I need a refund for what I was charged extra for last 6 months. I was not getting full benefit but I was charged and given enough trouble in bonus.

This issue should be resolved ASAP.

This was a gift provided for me to being a 10years old CUSTOMER.. Serious I’m ashamed of part of your journey

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