ACT Fibernet — No refund and no installation

ACT Fibernet Phone
+91 72 8899 9999
+91 91 2121 2121
ACT Fibernet Website
ACT Fibernet Address
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India – 560010

I have made the request for a new connection and paid for the same on 5th May 2021. Since then there has been no intimation of the installation process. Every time I call customer care, they ask me to wait for 24 hours. I have emailed multiple times to appellate.[protected], helpdesk.[protected], and nodalofficer.[protected], but no resolution. I’ve provided the attachment of the payment made and the email that I’ve sent.

I am seeking a resolution to this. Either the installation takes place or the refund should be done.

No refund and no installation
No refund and no installation
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