ACT Fibernet — Poor Service, Wrong commitment, Cheating

ACT Fibernet Phone
+91 72 8899 9999
+91 91 2121 2121
ACT Fibernet Website
ACT Fibernet Address
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India – 560010

I have applied for prepaid connection, ACT Sales guy visited my place and clearly said that my router is compatible and asked me to take 75mbps scheme costing 826/- Collected the amount and committed to give connection in 24 hours but it was not done when I calledup customer care, they said that the Work Order is released for 48 hours delivery time and then I have received sms for 72 hours delivery. The sales guy mobile no is [protected] and technician mobile no is [protected]. Suprisingly after giving connection the speed is showing to be 2.75 mbps instead 75mbps. I have written mails to nodal officer and requested my money back, every time he says they will resolve the problem but no word about my money back

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