ACT Fibernet — Refund of Subscription Paid

ACT Fibernet Phone
+91 72 8899 9999
+91 91 2121 2121
ACT Fibernet Website
ACT Fibernet Address
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India – 560010

I had requested for Broadband connection in Coimbatore on 12th July 2021 and as they were not able to provide me the connection i had cancelled the request and asked them to refund the 6 Months Subscription fee paid. But till date they havent refunded the amount. Every time i call their customer support they give me a different date for refund. I received a SMS on 15th July stating that my SR will be resolved by 22nd July 2021. I am really fed up with the way customer support functions and when they cant provide a proper reply they just disconnect the call or put on hold and dont bother to reply. Each time they inform that they will escalate to the team and refund will be done. but until now no action is being taken.

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