I am a Act customer for 2 years now, and I have to shift to other house and hence I made a shifting request. Nearly 3 engineers visited and said other team will give a connection and there is no response from them at all. They are coming and telling that we have to keep a new box or like take a loop connection from nearby box And now its more than one week and they didn’t come till now. Also they ahve closed my ticked which I have raised.
My closed ticket no. – SR[protected]
Also I have raised again a new ticket.
Now why I have to pay the bill since my request is not fulfilled and I’m not using internet for almost 2 weeks. This is such an unfair work and unprofessional from act team in this WFH situation since I could not work properly because of this. Please take immediate action on this.