ACT Fibernet — Shifting request

ACT Fibernet Phone
+91 72 8899 9999
+91 91 2121 2121
ACT Fibernet Website
ACT Fibernet Address
Golden Heights, 59th “C” Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India – 560010


I am a Act customer for 2 years now, and I have to shift to other house and hence I made a shifting request. Nearly 3 engineers visited and said other team will give a connection and there is no response from them at all. They are coming and telling that we have to keep a new box or like take a loop connection from nearby box And now its more than one week and they didn’t come till now. Also they ahve closed my ticked which I have raised.

My closed ticket no. – SR[protected]

Also I have raised again a new ticket.

Now why I have to pay the bill since my request is not fulfilled and I’m not using internet for almost 2 weeks. This is such an unfair work and unprofessional from act team in this WFH situation since I could not work properly because of this. Please take immediate action on this.

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