I placed an order on Adidas.com for a men sandals on 11th of July and I’ve received a different item and a used item . I called the customer support and informed the issue and they asked me to mail them at [protected]@adidas.com and I mailed them too . I got no proper response to my calls and mail and after a week I got a reply saying that “WE WILL TRY TO RESOLVE YOUR ISSUE IF POSSIBLE “ .
I was shocked to see such an irresponsible response from Adidas and I made another call to the customer support ! But still got no better response other than asking me to wait for another 48 hrs .
And the customer support team is the worst in Adidas, they do not know how to talk to a customer . They r so careless about the way they talk .
This is completely sick about Adidas .
I’ve been using Adidas for the past 6 years now and for the very first time I’m regretting my decision choosing Adidas . And I’m never gonna go ahead and choose Adidas here after !
With such a customer service Adidas is never gonna get a good name at the customers end .
Very disappointed with Adidas and especially with its customer support.