Air Asia — Refund is not processed for PNR N5UK6K

Air Asia  Phone
+91 80 3300 8000
Air Asia  Website
Air Asia  Address
#91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India – 560025

Dear Sir/Madam,

I received a message from AirAsia on 28 Jan 2021, refund of Ticket amount for PNR N5UK6K, which the flight got cancelled due to Covid-19 travel restrictions. But the amount has not been refunded till now.

I have raised multiple complaints with AirAsia, but no resolution. They are just closing the complaint without any resolution.
11 Feb – Case No. 00088685
20 Feb – Case No. 00152958
28 Feb – Called Helpdesk
03 Mar – Case No. 00214623

Request your help to resolve this issue.


Sunil James

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