Air India — Air India not refunding since 1 year

Air India Phone
+91 11 2462 4075 [Helpdesk]
+91 22 2581 8515
+44 207 760 3290 [UK]
Air India Website
www.airindia.com
Air India Address
Marine Drive, Nariman Point, Mumbai, Maharashtra, India – 400021

Hi,
I had cancelled my AI flight dept 8-Nov-2020 and was awaiting for my refund. I haven’t received it even after following up with them for so many times.Air India claims that refund is processed. I have called as well as emailed them multiples of times that I haven’t received any refund with stamped copies of my Bank statement, still no response from them. How can a Government organization be so irresponsible and dupe its customers
Regards,
Shreyas Rane

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