I had booked International ticket from JFK to Hyderabad via Delhi .I had to cancel this journey as AirIndia had rescheduled flight from Delhi to Hyderabad and rescheduling caused wait time at Delhi of 7hrs 30 minutes.
As per Air India policy, I am supposed to full refund (Due to reschedule of flights by Air India) for my journey.
I had cancelled tickets on April 14th 2021. I have called 7+ times air India customer but still my refund is not processed.
E-Ticket No:[protected] and[protected]
1) Name of passengers : Ram Niwas Jindal and Rekha Rani ( Total 2 passengers)
2) Schedule of travel
JFK to Hyderabad (Return Journey)
21st Apr 2021: JFK to Hyderabad via Delhi
Ram Niwas Jindal