Air India — Dissatisfaction of Response recd from customer care for resolution in respect of reshedulement of flight

Air India Phone
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Air India Website
Air India Address
Marine Drive, Nariman Point, Mumbai, Maharashtra, India – 400021

I have purchased a connecting flight ticket from Bhopal to chandigarh via New Delhi. Scheduled ticket is from Bhopal to Delhi on 4th August at 10 pm and then connecting flight from Delhi to chandigarh on 5th August at 5.45 am. Today I got a message that flight of 5th August is rescheduled to 6th August. But I am unable to change my travel plan and I want to perform the connecting journey on 5th August it self in morning hrs. On portal I have seen a alternate flight at 6.40 am and want to travel by this flight in case of reschedulement other wise wants to take refund for journey from Delhi to chandigarh.
To resolve this problem I called customer care number on 3 occasions. On each occasion Representative enquare the full details but unable to resolved the problem and forward the call to next desc where no body picks the call even waiting for 30 minutes. This was repeated 3 times and even wasting 2 hrs could not get any resolution.
Pl resolve my problem.
Siddharth Pathak

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