I took a flight ticket from agent Budget Air of Air INdia on 19th Jan . The flight AI417 was cancelled from Delhi . The team on the airport issued me a full refund. Ir’s been 3 months, no one is helping me ou. I have sent emails and called air India customer care . They ask me to connect to agent . I also had connected to agent they said that air India has not issued the refund yet and the status is open from their end .
MY PNR is Z468M