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Our travel agent Jatrik Travels (Kolkata) booked air tickets for us for 20 May 2021 but because of the 2nd wave of covid the tickets had to be cancelled. Now when we ask for a refund Jatrik says Air India is not refunding and Air India says – please contact the travel portal for further assistance. We are in a fix and need the refund asap.
Ticket PNR: 1G6P923I
[ RA Number:
[protected]
[protected] – received from Jatrik Travels when they claim to not have received any refund from AI]
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