Air India — Refund not processed

Air India Phone
+91 11 2462 4075 [Helpdesk]
+91 22 2581 8515
+44 207 760 3290 [UK]
Air India Website
Air India Address
Marine Drive, Nariman Point, Mumbai, Maharashtra, India – 400021

Due to covid my flight Par Chennai on oct 17th has been cancelled. Today my booking shows a status “R” for refunded on january 1st, but I never received the money on my account. I have send several emails to [protected] but never get any answer. Can you provide a solution to this issue ?
Best regards
Francette Ecalle

Refund not processed
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