Air India — Refund not received

Air India Phone
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Air India Website
Air India Address
Marine Drive, Nariman Point, Mumbai, Maharashtra, India – 400021

My flight was cancelled due to bad weather. PNR – HLKD2. E-ticket no.[protected].
I reached out to booking agency from where I booked my flight but they said Air India rejected my refund request and marked me as no show.

I have a proof and refund note from airlines itself stating that they will refund my full amount.

I don’t know what to do in this case.
Now I’m done and don’t want to waste my time anymore with their pathetic customer service.

Thank you,
Vijay Bisht

Refund not received
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