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I have made a ticket from India to Abu Dhabi for the journey on 3rd August 2021 but when I reached the airport they told me that I am not allowed to travel to Abu Dhabi as we are ban due to COVID protocol. Now how I will cancel my ticket and get a refund. PNR no- HR8Q6. I have contacted customer care through call but no response got from their side.
Contact detail- [protected]. Paytm Booking ID: [protected].
As I have made this ticket through Paytm and contacted them regarding the cancellation, but they told that contact the AirIndia for cancellation.
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