Greetings of the day!
Please be informed that, I have booked my flight on 06th March 2021, Flight # IX1117 from Delhi to Muscat, started at 20 hours from Delhi International Airport.
Kindly note that due wrong date mentioned on my Covid Test Report, the Delhi Airport Authority doesn’t allow me to board on flight and I miss my flight. I show the PDF File, stated the report generated on 04th March 2021 and details also there in PDF file, but the Airport Authority Guy, who check the documents not allowed me to board the flight and I miss the flight.
Also note that, due to my job requirements, I should report my Company on 07th March 2021, if I did not report at 07th March then I loose my job, soon that situation I updated my manager and requested him to give me one more day time i.e. till 08th March 2021 and he considered my request and booked the flight immediately for Next date i.e. 07th March, 2021.
Please note that, after did my covid test there in Delhi airport at 08:00 PM and get my report 12:30 AM and immediately book my ticket to Muscat on 07th March 2021 and land in Muscat.
IMPORTANT NOTE : I am requesting you to please approach Air India Express and refund my ticket money, which I booked on 06th Match 2021 and I am unable to fly on this flight, so you are please refund my money as soon as possible in my same card which I used for booking.
Also find attached the ticket for your information and references.
Waiting for your reply.