Air Pegasus — Complaint Against Air Pegasus for Non-Refund and Against MakeMyTrip for Exposing customers to fraudulent Airline Transaction

Air Pegasus Phone
+91 80 4900 6200 [Complaints]
+91 80 4740 6241 [Bangalore]
+91 47 1250 7488 [Trivandrum]
Air Pegasus Website
Air Pegasus Address

I booked 2 air tickets on 5th Jul 2016 for travel from Madurai to Chennai (travel date : 14th Aug 2016).

MakeMyTrip Booking ID : NF[protected]
Airline PNR/Ticket No : X7PIR6

About a week before the travel, I got a call from MakeMyTrip informing me about the cancellation of the Flight.

Even though flight is cancelled by the airline, no refund is credited to my account till date and make my trip app shows there is no refund due. I booked the tickets with my credit card and have run into overdue penalties since. This booking cancellation and non-refund of booking charges have caused financial loss, mental stress.

I request Air Pegasus and Make My Trip to credit my full amount along with all charges and insurance premium because i did not travel on the said flight so there is no question of insurance. I also demand an interest for 6 months for the amount paid for the trip not fulfilled. Please insure quick disposal of my grievance.

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