Airtel — Complaint Regarding refund of Rs. 370

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

Dear sir/madam

I want to say that on 7.5.21, I tried to recharge of AIRTEL XTREME DTH with Rs. 370/- and a following message was received from your end:-

Payment of Rs. 370.0 via Airtel Thanks App through Credit Card towards your Airtel digital TV id [protected] has been processed. Order Id :[protected]. You will receive the order confirmation within 4 hrs.

On 8.5.21, another below message was received from airtel :-
Payment of Rs 370.0 done via Airtel Thanks App through Net Banking towards your Airtel digital TV id [protected] has failed. Order Id :[protected]. If money is deducted, it will be refunded within 7-10 days.

But till date Rs. 370/- was not refunded in my account dispute talked to 121 & 400 number as well as our Axis Bank, s customer care.

Please see this issue on priority basis and resolve the issue as soon as possible.

With Regards

Dilvender Singh
Ph. No. [protected]

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