Airtel — Wrong billing and no resolution even after almost 2 years

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

It started in Aug 2019.

The Airtel customer care executive suggested switching to a combo plan where my primary mobile number can be clubbed with other number and a Data Card number at Rs. 749/- monthly tariff which I agreed to.

To my surprise, the bill was generated with the new tariff without combining all 3 subscriber numbers and I received 3 separate invoices for all 3 numbers!!

After 2 months follow-up, they finally could club one number but the data-card continued on separate billing in addition to the combo bill. So, effectively I was paying double for my data-card subscription.

Eventually, in June 2020 I discontinued the services for Data-card.

There is no responsible reply to my complaint and harassment I experienced for alomost a year.

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