Airtel — Wynk unlimited download option not available

Airtel Phone
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
Airtel Website
Airtel Address
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India – 560078

My name is Arjun, my mumber is [protected].
And i have a unlimited pack currently active.My plan is RC379. But the issue is i don’t have the unlimited download option in wynk music app, please advise me the reason. Why am i not having the free unlimited download option on my Wynk app. Is it for specific people only. Then why is it mentioned in airtel thanks app as free wynk music for recharge of rc 379.
As per Airtel customer care wynk music is free for the consumers who do a unlimited pack recharge. In my case i have a active unlimited pack but still wynk music is not available on my number/account. Please take action

Thank you

Wynk unlimited download option not available
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