Ajio — Amount deducted and no orders placed

AJIO Website
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

I have ordered on 9th July from ajio app.
I have 5 iteams in cart and I have placed ordered. After amount deduction confirmation there was no order history.
I didn’t receive order confirmation. I contacted my bank and they said deduction happened through ajio and I have wrote multiple emails and called the customer care they are just putting me on hold for 1 hour and not responding to email or call.
I need refund asap.

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