Failed payment but amount got debited from my account. No response to calling helpline (infinite wait ); No response to 4 emails that I sent.
The amount of Rs 1034 got debited twice from Citibank account (photo 1 below) and PAYTM account (photo 2 below) but order did not get processed. Kindly return the Rs 2068 back to me. Citibank refund still not happened.