Ajio — Failed payment but amount got debited from my account. No response to helplien no or emails semnts

AJIO Website
www.ajio.com
AJIO Address
SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India – 560068

Failed payment but amount got debited from my account. No response to calling helpline (infinite wait ); No response to 4 emails that I sent.

ISSUE:
Hi All,

The amount of Rs 1034 got debited twice from Citibank account (photo 1 below) and PAYTM account (photo 2 below) but order did not get processed. Kindly return the Rs 2068 back to me. Citibank refund still not happened.

Failed payment but amount got debited from my account. No response to helplien no or emails semnts
Failed payment but amount got debited from my account. No response to helplien no or emails semnts
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