My name is Ms Shahin Mansuri and I had booked an Economy class ticket of Air India flight which was at 13:30 of 24/03/2020 from London(LHR) Heathrow Terminal 2 towards Mumbai(BOM) by 04:00 on 25/03/2020. Refrence number of E-ticket is AT[protected]. I had paid 25870rs for that and due to Covid Lockdown on that time my flight was cancelled and i cant go to my Country. I had send complain many time to your Agency but no one responded. I request you kindly please look up to it bechase i had send many emails and messages they were saying i will get my refund back but still i had not recieved it kindly please help me and try to solve this issue.
I had send pictures of my ticket.
Thanks and regardS