I had booked an international flight from India to Bangkok and vice versa for the travel date of May 2020 however due to the pandemic the flights were cancelled. The ticket refund money was put as a credit shell by the Airline finally when i decided to use my credit shell in Jan 2021 I was told by Akbar travels that a full refund will be given by the airline. I agreed to it and my refund was processed on 13th of Jan 2021 for both of my tickets. The airline has confirmed that the full refund has been paid to Akbar travels but I haven’t received it till now. Akbar travels has been giving me vague excuses regarding my refund and is avoiding me now after 28 days of the refund being processed.
They are ignoring my mails and are not giving me back my money.
Tickets code for Akbar travel are AT[protected]