My self Pratik from Navi Mumbai. I have an demat account(Client Code-119137) with alice blue. Today at around 09:15:11hrs, I had short 250 qty of Adaniports @ price 725 through MIS limit order and immediately order showing pending for validation status. Hence, I tried to cancel the same order several times but system hanged due to technical glitch in your system. When I tried to log in again @ around 12:00:00hrs and log in done successfully. But my account showed active position of adaniports ([protected]@Price-731.30) with -5500/- loss. To avoid further loss I closed my position @ price 751 immediately. So, I made loss of 4941.05 rs due to alice blue system technical glitch only.
Hence, My request is to reimburse my loss of 4941.05 rs from Alice Blue India as it is only because of their system mistake.
I have attached herewith screen shots of order details as a proof for your reference and waiting for your reply.
Pratik S Godse
Flat No.A206, Radiant Glory, Plot-19,
Sector-21, Ulwe, Navi Mumbai-410206.