We booked a flat in my wife’s name in aug 2017 which was promised to be delivered by between july 2018 to dec 2018. As there was no progress at all (Literally there was no work) in may 2018 we requested the builder to cancel our booking. We signed the cancellation agreement which stated that the money will be refunded by aug 2018. We kept on following up and all we hear is that the fund is delayed. After numerous follow up, we were given one-third of the amount in nov 2018. For rest of the amount, we have been following up for past 9 months and no one is listening. The contact person promises with a date and then by that day the person is no more with the company. Someone else takes up the case and promises a date. The same scene has happened 3-4 times in last 1.5 years.
If someone can help us get the refund, we will be grateful.