Dear sir, i have made the home booking in alliance group in jameen pallavaram alliance galaria project on last year nov 2019 and paid rupees 1 lac by card swipe condition to refund 100% if any cancellation before agreement sign off. Later in the month of feb2020 i have cancelled my booking due to my personal reason and requested them to repay my booking amount 100% as per the initial booking.
Subsequently their crm team also confirmed by email for refunding my amount 100% by 90 days time before apr20.
As of now almost 4 months over they have not refunded my money and no proper commitment from their side and no reply.
They already resumed their office post lock down on last month may20 and not taking any action on my request.
I have sent the continues followup emails but no response from their side.
I request your support to get my refund from them.