I booked and apartment on alliance galleria, on agreement that if my family does not approve of the project I will not proceed.
Per agreement from Mathivathana the AGm of Alliance Galleria, on such cancellation, the amount shall be refunded in full in 30 days of time.
I initiated the cancellation on september 22 2020, after a lot of toying from Leena and team, and repeated follow ups, I could a get an acknowledgment on Oct 29 2020. Post which the cheque should have come in November 2020 the least, but the team still toyed me and finally heard from Leena after repeated 2 months of follow up on January stating Balu Dilipan will be able to release the cheque on Jan 29 2021.
The cheque was not released and no information given to again, and after repeated follow up. Balu dilipan gave a commitment to call on[protected]:00 PM, which I did not get. So If I call back, instead of answering the phone is turned offf.
this is the unmost unprofessional experience I am facing. Can anybody tell me with date, when my cheque will be released.