Amaron — No response from amaron even after 2 weeks of logging service request via its customer care

Amaron  Phone
+91 40 2368 3000
Amaron  Website
Amaron  Address
5th Floor, Astra Towers, 12P, Kondapur, Hi-Tech City, Hyderabad, Andhra Pradesh, India – 500038

My amaron inverter stopping working in May but waited until the lock down was lifted in my state. I logged service request via amaron customer care on 28 June and got an SMS from amaron stating that a technician has been assigned to service the request. I didn’t recieve any call from anyone amaron technician or representative till now. In between I called twice to amaron customer care to follow up on this. Everytime I had been informed that they are escalating my request and would be getting call soon. Still now no luck. May I know whether amaron has got post sale service or its just fooling the customer with false statements during purchase.

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