— I wanted a replacement . They refunded me money

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My name udbhav my no is [protected]…I ordered treo by milton designer verve glass bottle, 1000 ml on discounted price was 94 rs .. I received my bottle on 15 may, but the bottle wast broken from bottom so i just request to return but there was no option fot replacement or exchange so i went amazon live chat and told my problem that executive arranged exchange request behalf of me and told me its a hand to hand exchange i said ok. But next day morning on 16 delivery boy came for pick up the package i asked him for bottle but he said first u have to return this bottle then u get new bottle so i gave bottle to him, after 2 day again a delivery boy came to me, then he asked return bottle which i have already returned to the delivery boy. I told him all story but he didnt gave me parasol next day again deliver boy came
asked for bottle and made it rejected or whatever i dont know…In this time i called up customer care live chat so many time but no use…I got 94 rs in my amazon account which i never asked for i always wanted a replacement .From day one.Please help me for my ordered bottle at same old price …U can my call and message too

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