Amazon India — Amazon initiated refund but not received

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Bank Name: Allahabad Bank(INDIAN BANK)
Branch: Gurudaspur, South 24 PGS
Account No:[protected]
IFSC Code:IDIB000G662
A/C Holder Name: Bishnu mondal.

Dear Sir,
I am Bishnu Mondal s/o Sanyashi Mondal, residing at Vill: Dakshin Durgapur, PO: Sri Durgapur, PS: Dholahat, District : South 24 PGS. I bought an item from Amazon and the item was returned to Amazon on July 4 for the worst. Message from amazon(10 July):This is to inform you that your refund initiated on your order[protected] between 5 july 2021 to 9 july 2021.
If it is not reflected in your bank account please check the refund reference number 30005411871178234854413
and contact to your account.But Our account not a(RS.499) any Money Credit from amazon.card Ending Number ***8195.Please help me So sir I would be grateful if your would cooperate.

Please refer my attached screenshot for your reference.

Amazon initiated refund but not received
Amazon initiated refund but not received
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