Amazon India — Cash back not received for Order #[protected]

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

On 8-May-2021 I ordered a product from Amazon India.
On using my ICICI credit card, I was suppose to receive the cash back. On checking in my Amazon account, it shows no information about cash back. I also called and enquired at ICICI bank, they informed me to check with Amazon only.
And Amazon customer care does not has any provision to check/enquire about cutomer queries.

Please help to get the cash back. Amazon should not cheat customers about cash back offers during purchase and not providing anything after the purchase is done!

Order :[protected]
Date : 8-My-2021
Purchase amount : 901Rs

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