Amazon India — Delivery of defective product and not picked after 20 days

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Respected team
I purchased redmi note 10 mobile phone on 10 june 2021 Order id[protected] on 12 june product deleverd but i received defictive product not on mobile i already connect charge for 4 hours but not on then i contact customer support team for issue from 12 june multiple times approx 10 return pickup create but third party courier delivery not picked my mobile because product not on then i contact station manager of delivery he also denid my pickup and cancel my pickup i already contact multiple times multiple times noc form fill he says that pickup is cancelled by customer is wrong update provide by delivery last time 25 june i contact with manager team he told me wait for 3 business days and on 1 july i contact you on our side i wait but not call recived
I am very disappointed and unhappy with your service
Please solve my problem as soon as possible otherwise i take legal action soon
Pickup not cancel from my side its wrong update provide by delivery courier
I already share pictures of product which not work, invoice and box

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