Amazon India — My account is inactive

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My name khelaram das, my amazon registered mail id [protected] I had order panasonic trimmer, order id is[protected] and it was defected. I returned this on 29 th june. Pickup done but my money not refunded. And I order fortune mustard oil 5 litr jar. I received this product in damage condition. I call customer care he said he give refund. But money not credited on my account. Just now I got a mail that my account is closed. Still now money not refunded. And amazon said my refund cancel. Please help

My account is inactive
My account is inactive
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