Amazon India — No Refund, Not accepting return

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I purchased a dashcam worth 9499 from amazon on 25/Jun/2021. I received a set of water colors worth 900Rs for this order on 28/jun/2021, with an invoice of someone else. I chose to return the product and selected the option “wrong item sent” and opted for a replacement. The replacement item came, but the delivery agent refused to accept the return package claiming that what I have is not dashcam and he is supposed to take dashcam from me. I am chancing this case with amazon ever since. I raised already 4 complaints with amazon and all 4 pickup request failed citing the same reason as the first one. Everytime i call amazon they say this time it will be done. They are not refunding my money either.

No Refund, Not accepting return
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