1.) I had purchased an item from amazon on 19th jan 2021.
2.) the order id of the item was :[protected] .
3) the price of the item was Rs 9899/-
4) but due to some issue with the product I had to return
the product .
5) my product was picked up for return on 2nd of Feb.
2021 and the refund was also issued on the same date.
6) but till today the refund has not been credited to my
bank account.
7 ) it has been more than 18 days since the refund got
initiated but i have not received it in my account.
8) Amazon has provided me with refund reference
number to track the refund
9) the return reference number is :
30005110191019164329896
10) But, the bank customer care is not acknowledging the refund
reference number and has asked me to contact amazon again.
11) amazon is saying that they cannot help because they have
already issued refund reference number, but the bank is not
acknowledging such refund reference number.
12) kindly help me because I am stuck between the the two parties
where none is trying to help.
