Amazon India — Refund not credited for cancelled order

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
www.amazon.in
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Website : amazon.in
Order Data :25th June 2021
cancelled Date : 25th June 2021
Order Number :[protected]
Order amount : 41999/-
Payment mode : Standard Chartered Bank Credit card

I didn’t get refund for this order yet in my Credit card account.
I have raised it with amazon customer care multiple time but they are not giving me any update for it simply saying that we have processed a refund of 41999.0 INR to your payment method.
When I asked them if they have refund it then please provide me refund reference number. but they are not neither giving me refund reference number not accepting that refund is failed their side.

Refund not credited for cancelled order
Refund not credited for cancelled order
Refund not credited for cancelled order
Refund not credited for cancelled order
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