Amazon India — ][Refund not processed yet, as the product was picked up {reason: it was delivered different

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I ordered New Apple Watch Series 6 (GPS, 44mm) – Space Grey Aluminum Case with Black Sport Band | B08J6FCFVN ( B08J6FCFVN ) from amazon.in with order Id[protected] under the name of Venus bishnoi on 2nd march 2021 on 5th march 2021, received the ordered product with proper invoice tax receipt vide invoice no:IN-DEL[protected] but most shockingly after unpacking the same i found the entire was fake and duplicate and cheaper in quality and for the same i raise for the refund so in first instance your organization created pickup for my watch and now they are denying the pickup for the same stating that your organization have investigated the matter and came out with decision that they shipped correct item and in result mental stress and mental harassment has been inflicted towards me. also I have sent them legal notice via my lawyer which was delivered to them on 20th April via Tracking ID CC – EW[protected]IN trackable at Indian post, yet they have not replied to legal notice nor they have refunded, I also went to authorized apple service center they also denied of being original and provided job sheet,

now on 18th may they have came to pick it up and but till today they have not refunded