Amazon India — Refund not received against my order

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
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On 13th may 2021, i had ordered TULSI DRY FIG, WAYAND FOREST HONEY and MORE CHOICE PISTA amounting Rs.1403. I got delivered MORE CHOICE PISTA first of rs. 579. Later I cancelled my other two orders which were yet to be delivered due to some reason, that was for rs.824. On 22nd may, i got mail from amazon regarding my refund being successfully processed.
Till now, Amount is not reflecting in my bank account.
I contacted amazon customer care and they provided me a reference no.,

REFUND REFERENCE #[protected]

and I was told to contact bank customer care, and bank customer care denied about having any information about this issue.

I am attaching the mail I got from Amazon regarding refund and the
invoice of delivered product.
hopeful for fast and satisfactory solution,
thank you .

Refund not received against my order
Refund not received against my order
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