Amazon India — Wrong product delivered and not returning my order

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I placed an order which is boat 441 pro earbuds but when i opened the box i get boat wired earphones and i requested complaint against this through customer service they requested return but every time pickup agent refused to take pickup… I want money and why this fraud is happening with me… I want action against amazon and want my money today itself.
Order id is[protected]
Order is by nake siddharth amd
Registered Mobile number is [protected]
Registered email id is [protected]

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