Amazon — Regarding refund initiate and utr number

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
www.amazon.in
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

Hello
i want to complaint about amazon as i had ordered cell phone on 24th june (redmi 9a) with sbi credit card of rupees 5699 but next day amazon had cancelled the order and intitiate refund as it is showing refund will be successed on 30th june and it is successfully paid but when i had checked my credit card there is no amount credit. it is a fraud done by amazon. i had called 4 to 5 times to amazon customer care but they are not responding well and keep repeating same thing that it will take 24 to 72 hours. i had asked them to give me reference number of my refund so i can contact to bank.
my order id is #[protected] and i am attaching screenshot also.
please find a solution as soon as possible

thanks

Regarding refund initiate and utr number
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