Amazon — Regarding Refund (Order no[protected]

Amazon India Phone
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Amazon India Website
Amazon India Address
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India – 500032

I ordered a product named Parasnath Black Heavy Folding Ladder With Wide Steps Milano 4 Steps 4.1 Ft Ladder on 19th of may 2021 worth Rs 2279 from Order no[protected]. I received the Product on 24th of May and placed a return on the same day. The agents from Amazon team came saw the ladder and refused to pickup telling they have a bike and can’t take it. This happened thrice. Not just this apart from this one executive came n took the ladder from my flat and kept at my society’s ground floor without informing us. It was only when I went down after a day n saw the ladder lying there. After that again I complaint to the customer care service. More than this my last pickup was done on 16th June the agent took the ladder but still there is no updated status on my return, it still says return requested. I have called so many times had a chat with so many executives wherein everybody said the same thing that my query will be solved within 3 days. But till date this isn’t resolved.

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