Andhra Bank — Refund not credited in account

Andhra Bank Phone
+91 40 2312 2703 [Help]
+91 40 2312 2693 [Help]
+91 22 2261 8335 [NEFT]
Andhra Bank Website
Andhra Bank Address
5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India – 500004

Myself Asra Anjum.Account no-[protected] an Account holder In Andhra Bank. I usually do online shopping and last time when I returned one of the product which I ordered from Amazon (knifes and vegetable cutting board), refund process was started and it’s status is that money is refunded on 2nd may 2021.But its not credited in my account and when I called customer care services they told me to go to bank as there is no information and when i went to bank they are not bothered

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