The issue that I have experienced was: Its been one year I purchased, but i hardly used only 6months. The power is off, could not able to ON. After repeated service requests and 3motnhs after my complaint, one technician addressed solved it. It worked for 2 days again the problem raised. Again I made a complaint, the same story repeated.
It occurred on: 10/12/2020
Only thing is i request is to replace the UNIT with a New one.
And It would be better to shut down the Products and Services by AO SMITH.
Because, they are many other options for the customers to choose a similar product.
I look forward to your prompt response on this matter. I would like to keep a complete record of my case