We took the cleaning service for our geyser on 5 Jan 2020 and after the cleaning service the geyser has not been working (it was working perfectly fine before). The technician came to check on 6 Jan 2020 but could not fix it. I raised a complaint to customer care on 7 Jan 2020 but we have not received any resolution yet with the geyser not working for the last 3 days after the service.
The technician also handled the geyser poorly and there are scratches all over the surface of the geyser now. AO Smith has provided any solution to our complaint and issue.
Very disappointing service from AO Smith.